This page explains how Brightmere Council handles personal information through its website and council services.
What information we may use
The information needed depends on the service. It can include contact details, information you provide in a form, service-request details, correspondence, case references and records needed to deliver or administer a council function.
Why we use information
We use personal information only where it is needed for a legitimate council purpose, such as providing a service, responding to an enquiry, handling a complaint, administering democratic business, maintaining records or meeting governance and accountability requirements.
Sharing information
Information is shared only where there is a proper reason to do so. This can include another public body where it is responsible for the matter, or an authorised service provider acting for the council.
Your information rights
You can ask the council about the personal information it holds about you and use the rights available under the applicable data-protection arrangements. Use the contact page if you are unsure which route applies.
Service-specific privacy information
Services that collect personal information provide privacy information covering what is collected, why it is needed, how it is used and how long it is retained.