Services List How we handle complaints Complaints help Brightmere Council resolve problems and learn from service failures. How to make a complaint Use this process if you are dissatisfied with a Brightmere Council service, something the council has done, or something you believe the council should have done but did not. Complaints about councillors Use this process if your concern is about the conduct of a Brightmere councillor rather than the delivery of a council service.
How we handle complaints Complaints help Brightmere Council resolve problems and learn from service failures.
How to make a complaint Use this process if you are dissatisfied with a Brightmere Council service, something the council has done, or something you believe the council should have done but did not.
Complaints about councillors Use this process if your concern is about the conduct of a Brightmere councillor rather than the delivery of a council service.
